Use of Selected Tools of Quality Improvement in a Company Producing Parts for the Automotive Industry – Case Study

Abstract. The article is a case study on the use of selected quality management tools in company from automotive industry for purpose improving basic production process carried - assembly process. Quality such as Pareto-Lorenz diagram, Ishikawa and 5WHY method were used. analyses out with made it possible to identify non-conformities that most often occurred during tested products, indicate causes these non-conformities, develop suggestions improvement. frequently found non-compliance products was disconnection an element assembly, due damage materials warehouse. root cause turned be lack control state available warehouse according plans force at plant. need introduce changes organization work, particular, increase supervision over condition 100% manufactured plant, indicated improvement measures.